Hyatt Zilara Rose Montego Bay Jamaica
The HYATT Brand in Montego Bay is tarnished.
Before the pandemic and opening of my restaurant, I was an avid traveler. Four years later, I received both vaccination shots and was ready to “hit the airways”.
It took approximately three calls, more than two hours each time (not including when the phone disconnected), to finally speak to someone at JetBlue Vacation. I was agitated but not deterred by the long wait; I needed to get away. I dreamed of the blue water with crashing waves and beautiful beaches at Montego Bay.
I booked a Junior suite at the Hyatt Zilara. For me, the Hyatt brand symbolizes quality service and good food. My package included butler service with premier liquors, seven restaurants, one 30 minutes complimentary massage, candlelight beach lobster and champagne dinner, and pickup service to and from the airport. HOORAY!
Three days before traveling, I took the PCR test and completed Jamaica’s travel Authorization Form.
“D Day” was finally here. I was seeking total relaxation. So, I left my cell phone and laptop at home. Before I left for Montego Bay, I called customer service at the Hyatt in Jamaica to confirm that there was a Business Center that had computers. That way, I could “check-in” with my office at my convenience.
The plane was full to capacity which was scarry for me. I was aware that “breakthrough” Covid cases had occurred for folks that had both vaccinations. So, I did not eat any snacks provided by JetBlue because the plane was too crowded. Thank God it was a short flight from NYC to Jamaica…..Read More